Running a hotel chain and building a brand that guests trust takes years of hard work. Every detail — from the design of your rooms to the warmth of your staff — is crafted to create a world-class experience.
So, it’s frustrating to see third-party platforms like Booking.com and Expedia not only handle your bookings but also take a significant cut of your revenue.
It’s time to reclaim what’s yours: control over your guest experience, your brand, and your profitability.
OTAs are positioned as essential distribution partners — but what do they really bring beyond a reservation?
Do they enhance your guest experience? Build guest loyalty? Help you create personalized journeys?
In most cases, the answer is no. In fact, their presence often creates distance between you and your guests at every step of the journey.
Guest preferences are filtered through a third party, which limits your ability to personalize their stay or deliver proactive service.
You lose upselling potential. Guests booking through OTAs are less likely to see or accept room upgrades, spa packages, or F&B promotions.
Reviews live on third-party platforms. Loyalty programs are disconnected from the booking process. Your ability to build a lasting relationship is weakened.
Now imagine replacing all those roadblocks with a solution that lets you own the entire guest journey — from the moment they discover your hotel to the time they leave a review on your platform.
That’s exactly what STAY 360 enables:
A fully connected, hotel-branded SaaS platform that unifies direct booking, communication, upselling, and in-stay services — all in one easy-to-use interface.
When guests book directly through your branded app or web portal:
With STAY 360, you’re not just enabling direct bookings. You’re creating a connected, seamless guest experience across the entire journey:
Some hotel groups attempt to build this level of connectivity in-house. But custom technology is expensive, slow, and hard to scale.
STAY 360 is a plug-and-play solution for medium and large hotel chains. Whether you manage a single property or dozens, you’ll have one centralized platform to manage every guest interaction, brand experience, and upsell opportunity.
OTAs may help fill rooms, but they don’t help build relationships. And in today’s hospitality landscape, relationships are everything. The most forward-thinking hotel brands are already making the shift:
With STAY 360, the tools to break free from OTA dependency already exist.
The only question that remains is:
Will your hotel be among the ones leading the change?