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Why your Kids Club needs a digital check-in system | STAY

Written by Oier Fano D. | Apr 22, 2025 10:21:12 AM

It’s peak season at your resort.

Families arrive excited, eager to drop off their kids at the Kids Club before heading off to relax.

But instead of a quick and seamless process, they’re met with long lines, stacks of paper forms, and staff scrambling to organize check-ins. By the time the paperwork is complete, half the morning is gone—and that’s if nothing goes wrong.

If your Kids Club registration process is still manual, you’re not just dealing with delays.

Parents grow frustrated, staff lose valuable time, and security risks increase with misplaced forms and overlooked details. A digital registration system eliminates these pain points, making check-ins faster, safer, and more efficient for both guests and hotel teams.

The hidden costs of paper-based registration

At first glance, manual check-ins seem simple—just hand out a form, collect signatures, and file them away. But in reality, they create bottlenecks that impact the entire guest experience. 

Parents, who are eager to start their vacation, find themselves stuck waiting in line, filling out repetitive paperwork. Staff, instead of engaging with families and ensuring children are safe and entertained, are buried under administrative tasks like cross-checking lists and tracking check-ins by hand.

Beyond inefficiency, paper-based systems introduce security risks. Important details like allergies or authorized guardians can get lost in stacks of forms, leading to potential safety concerns. 

In the worst-case scenario, an unauthorized pickup could go unnoticed, or a crucial medical note could be overlooked in an emergency.

A game-changer in your resort

Now, imagine a resort where check-ins are seamless. Parents register their children from the app, entering key details such as emergency contacts, allergies, and pickup authorizations through a secure app or web portal. 

On the day of check-in, staff instantly verify registrations, access child profiles, and track attendance in real time—no clipboards, no confusion.

A digital system not only speeds up the process but also enhances security. Guardian authorizations, digital signatures, and ID records ensure that only approved individuals can pick up a child. 

If staff need to check yesterday’s attendance or pull up allergy information, everything is available with a click, eliminating the risk of lost or misread forms. And with less time spent on paperwork, the team can focus on what truly matters—creating an enjoyable and safe environment for kids.

Better reviews, less mistakes

Switching to a digital Kids Club registration tool isn’t just about convenience—it’s a game changer for efficiency and guest satisfaction. Resorts that embrace modern solutions stand out by offering faster check-ins, reducing staff workload, and ensuring a safer environment for children. 

When families experience a smooth, stress-free start to their vacation, they’re more likely to leave positive reviews, return for future stays, and recommend your resort to others.

A paperless system also brings significant operational benefits. By eliminating manual tasks, resorts save staff hours, reduce human errors, and streamline compliance with tamper-proof digital records. In the long run, this leads to better service, stronger security, and a more profitable, guest-friendly operation.

Time to upgrade your Kids Club check-in

A digital registration system is no longer a luxury—it’s necessary for resorts that want to provide an outstanding guest experience. Replacing outdated paper-based processes with a streamlined digital solution ensures faster check-ins, improved security, and a more enjoyable stay for families.

The future of hospitality is digital. Is your resort ready to make the switch?

Request a demo of our Kids Club add-on and see it in action!