Cookies Policy


Stay-App, directly or via a third party contracted for providing measurement services, may use cookies and other similar mechanisms for storing and retrieving data from terminals ("cookies") when you browse the Website to allow and facilitate your interaction with the Website. The statistics services (own and third-party) used by the Website may use cookies for the purposes of establishing metrics and usage patterns of the Website.

By accessing, using and, in general, browsing the Website, you provide your consent for the use of cookies by Stay-App and its service providers.

The use of cookies lets the server on which the Website is hosted recognise your web browser and know your connection IP address, source (URL), use time, browsing history and preferences so as to make your browsing more straightforward and allow, for example, access if you have previously registered, and access to areas, services, promotions or competitions reserved exclusively for you without you having to log in on each visit. Cookies are also used to measure the audience and traffic parameters and to track the trend and number of visits.


WHAT ARE COOKIES?

A cookie is a file downloaded to your computer when you access certain Web pages. Cookies allow a Web page to, among other things, store and retrieve data on the browsing habits of a user or their device. Depending on the information in the cookies and how you use your computer, cookies may be used to recognise you.


WHY ARE COOKIES IMPORTANT?

Cookies are useful for several reasons. From a technical point of view, they allow web pages to work more efficiently and adapted to the User’s preferences, such as storing their language or the currency of their country. In addition, they help those responsible for the websites to improve the services they offer, thanks to the statistical information they collect through them all. Finally, they help to make the advertising we display more efficient.


TYPES OF COOKIES

By entity managing the domain

- First-party cookies

- Third-party cookies


By expiry

- Session cookies

- Persistent cookies


By purpose

- Technical cookies

- Personalisation cookies

- Analytics cookies

- Advertising cookies

- Behavioural advertising cookies

- Social network cookies




WHAT TYPES OF COOKIES DO WE USE?

Session Cookies: these cookies allow users to be recognized within a website so any page changes or item or data selection you do is remembered from page to page.



List of cookies by sender:

Intercom:

- Cookies’ names: Intercom-id-kzts84rs, Intercom-session-kzts84rs

- Site of the sender: intercom.com

- Type of cookie: Session cookies

- Description: Enable identification of previous visitors

- Retention period: 9 months (Intercom-id-kzts84rs), 1 week (Intercom-session-kzts84rs)

- Link to privacy policy: https://www.intercom.com/legal/terms-and-policies#privacy


WHO ARE THE RECIPIENTS OF THE INFORMATION? WHERE ARE THEY LOCATED?

The information collected through Cookies may be used both by Stay-App and by third-party collaborating companies, such as web analytics operators and agents, for the purposes described in the previous section.

Some of these third-parties may be located in third countries whose legislation does not offer an equivalent level of data protection; however, the User may consult the appropriate guarantees they offer to ensure that international transfers of data are carried out taking into account the rights and freedoms of the data subjects.


The User can find out more about these third-parties, as well as the types of cookies they install, the purposes for which they process the data, the guarantees they offer to carry out international transfers, the retention periods, and how preferences can be configured with respect to them, through their privacy policies. In any case, Stay-App is not liable for the accuracy and content of the privacy policies offered by such third parties on their websites.


COOKIES MANAGEMENT

Taking into account the information provided in this Cookies Policy, below we explain how you can manage the cookies used on the Web via the different options of the most common browsers (Explorer, Firefox, Chrome, Safari and Opera). The "Help" functionality of most browsers tells you how to configure your browser to not accept cookies, to notify you whenever you receive a new cookie and to completely disable all cookies.

You can also disable or delete similar data used by browser add-ons, such as "Flash Cookies", by changing the settings of these add-ons. For more information, visit the websites of the add-on manufacturers.

For instance, you can find out how to manage your cookie preferences in the most common browsers via the following links:

Chrome

Firefox

Explorer

Safari

Opera

If you use a different browser, see the documentation for your browser.

The opt-out mechanism creates a cookie that allows us to remember that you don't want additional cookies. However, if you delete your cookies after opting out, you will have to opt out again.

These changes only apply to the browser via which you are currently connected. To delete cookies in other devices, you must follow the process described in those devices.

To modify your consent to the cookies that both our partners and we use on our website to provide social media functionality, or analyse our traffic, you can click here.


ADDITIONAL INFORMATION

You may contact STAY-APP through gdpr@stay-app.com, where you may write to exercise your rights of access, rectification or deletion, limitation of processing, opposition, to the portability of the data or not to be subject to a decision based solely on the automated processing, as well as to withdraw the consent given.

Notwithstanding the above, to the extent that the information processed is related solely to codes or unique identifiers of devices or browsers used by the User, and is not related to data that identify the User directly, the above rights will not be applicable unless the User provides additional information that allows identification.

If you wish to know additional information about the processing of your data, you can consult the Privacy Policy.


This Cookies Policy was revised and published on April 3rd, 2020.