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New Ordering PRO features to keep Room Service under control | STAY

Written by Fernando Muñoz | Sep 15, 2025 10:59:56 AM

Room Service should be a highlight: a high-margin, high-satisfaction touchpoint that delights guests and strengthens your bottom line.

Too often, though, it becomes a source of friction: missed payments, chaotic peak hours, and guests waiting too long.

That’s why we’ve upgraded Ordering PRO

What’s new for your Room Service?

We’ve added seven new features that give hotels the control and flexibility to run Room Service exactly as their operations demand.

Check them out in the deck below, where we break down each feature and show how it works in practice. 👇

 

Collect payments upfront

Guests pay instantly via Apple Pay, Google Pay, or card, processed securely through Stripe or Adyen. No more missed charges or unpaid orders.

Track every order in real time

A visual Kitchen Display System keeps all orders on track from prep to delivery. Guests also see live updates in the app.

Print kitchen tickets from digital orders

For kitchens used to printed tickets, Ordering PRO connects the digital flow with the existing workflow. No handwriting, no mistakes.

Define limits and service levels

Set quotas on orders and items to protect the kitchen, and adjust those limits by guest segment to deliver a tailored Room Service.

Decide how delivery works

Let guests schedule their delivery or receive orders immediately. You set the rules that fit your service.

Export reports in seconds

Generate order history in PDF or Excel for quick, reliable reporting. Finance and ops teams save time and avoid manual errors.

Ready to transform your Room Service? 

Book a demo today and see Ordering PRO in action.