Room Service should be a highlight: a high-margin, high-satisfaction touchpoint that delights guests and strengthens your bottom line.
Too often, though, it becomes a source of friction: missed payments, chaotic peak hours, and guests waiting too long.
That’s why we’ve upgraded Ordering PRO.
What’s new for your Room Service?
We’ve added seven new features that give hotels the control and flexibility to run Room Service exactly as their operations demand.
Check them out in the deck below, where we break down each feature and show how it works in practice. 👇
Collect payments upfront
Guests pay instantly via Apple Pay, Google Pay, or card, processed securely through Stripe or Adyen. No more missed charges or unpaid orders.
Track every order in real time
A visual Kitchen Display System keeps all orders on track from prep to delivery. Guests also see live updates in the app.
Print kitchen tickets from digital orders
For kitchens used to printed tickets, Ordering PRO connects the digital flow with the existing workflow. No handwriting, no mistakes.
Define limits and service levels
Set quotas on orders and items to protect the kitchen, and adjust those limits by guest segment to deliver a tailored Room Service.
Decide how delivery works
Let guests schedule their delivery or receive orders immediately. You set the rules that fit your service.
Export reports in seconds
Generate order history in PDF or Excel for quick, reliable reporting. Finance and ops teams save time and avoid manual errors.
