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The Guest Experience OS for City Center Hotels

Customers want a hassle-free stay and everything under control. Our digital solutions will make this happen.

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citycenter_vincihotels
Vincci Capitol, Madrid

Cut waiting times, your guests want to avoid them

Enhance access to your services and make guests’ lives easier

Drive more revenue via smartphone ordering

Key features for a successful city centre hotel

STAY offers a wide range of functionalities, including specific ones that help hundreds of city centre hotels stand out and improve their guest experience, communication, and revenue

Hotel Directory

Streamline your hotel's info into one place

Let your guests’ discover all the amenities, services, and facilities that you have to offer with just a few clicks

More about Hotel Directory

HotelDirectory-1
Room Service

Let your guest easily order Food & Drinks

Say goodbye to the hassle of long wait times and phone calls, and hello to a digital efficient solution that enhances guest’s consumption.

RoomService
Destination Guide

Let your guests discover your 
area like locals

Enhance your guests' stay with our interactive guide to the surrounding area. Say goodbye to paper maps and offer insider tips, must-see sights, and local hotspots at their fingertips.

More about Destination Guide

DestinationGuide
Task Manager

Improve frontdesk and housekeeping efficiency

Give your guests the peace of mind they deserve and let them request amenities or tell your staff about any issues with just a few taps. 

More about Task Manager

LiveRequests
Ordering

Reduce waiting times with our QR ordering solution

Now guests can order food and drinks from their table by scanning a QR code with their smartphones.

More about Ordering

MobileOrdering

Other features for your City Center Hotel

Sports & Gym

Guest wants to book gym in two clicks and get started right away. Keep it simple

Spa & Wellness

Make it easy for customers to book a spa session and let the relaxation begin

Analytics & Insights

Find out what's working and what's not in your hotel with statistics

"STAY gives visibility to our services, allows us to be sustainable, and also offers mobile key and amenities, room service... The metrics show the success."

Aixa Rodriguez del Alisal

Marketing and Communication Director
View case study
Vincci imagen

Make your hotel's guest experience awesome

Trusted by +1,100 hotels around the world

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