Enhance loyalty with a perfect experience

 A corporate app is an app that guests need to download from the App Store or Google Play on their smartphones.

Like web apps, corporate apps have a personalized design that aligns with the hotel's brand image, but they often have a longer lifespan.

While web apps offer high usability and browsing speed, a corporate app can provide an even better user experience.

By using a corporate app, hotels can take advantage of the advanced capabilities of the mobile platform, which can lead to faster performance and smoother animations.

Overall, a corporate app offers a superior user experience compared to a web app, especially for guests who value convenience and speed.

Absolutely, any new features or updates will be promptly integrated into the corporate app, ensuring that your guests have immediate access to the latest improvements and enhancements.

It depends on the information collection time from the hotel, which is a joint effort between the hotel/chain and STAY.

During this process, we will need to collect information such as screenshots, descriptions, icons, etc. Once this first phase is completed, we will need an approximate period of 2 weeks to publish the apps in the different stores and get them approved.

We don't ask for any personal information from our guests except for their name, room number, check-in and check-out dates. Our aim is to collect minimal information for a smooth log-in process.

Moreover, we provide a checkbox for our guests to confirm their acceptance of our Privacy Policy and Terms and Conditions, which they must read and agree to before proceeding.

Our corporate apps are integrated with the SDKs of major providers such as Assa Abloy, Salto, and Onity (click here for more info).

The process is simple: during check-in, the staff will check the PMS and ask the guest to download the app if it hasn't been downloaded beforehand.

All guests need to do is log in, answer a security question, and they'll receive the digital key. Upon entering the room, guests can click on "Open door" to activate the lock with their mobile phone and access the room.

Yes. In fact, to increase the number of users, we recommend keeping both types of apps so that users who are hesitant to download the app can quickly access the hotel's information and services.

Having both options significantly increases app usage.