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Keep a closer contact with your guests

Communicate with guests in real time with a live chat that will help your staff make your guest experience amazing.

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Adapt your hotel to how we communicate nowadays

Guests can ask for help anywhere, anytime

Useful for your guests, easy to manage by your staff

Trusted by +1,000 hotels around the world

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hardrock-logo
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barcelo-logo
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One inbox for all conversations

It makes handling conversations by the staff easier, as they're always in one place. This tool will make everything go smoothly in a hurry.

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Take care of your guests' requests seamlessly

You can now accept or reject requests, manage room service orders and even adding a new booking on behalf of a guest without leaving the chat. We make it possible.
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Share recommendations and map locations

No matter where they are, your guests will get the best concierge service. Send them detailed recommendations and suggestions, and link them to STAY's interactive map so they can figure out how to get there.

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Automate your conversations when needed

Guests often repeat the same questions. In order to save guests and staff time, you'll be able to automate responses while keeping it human.

Flexible chat schedules

You decide when your staff will be available to answer questions and when you'd rather use automated responses.

Limit who can use it

You can allow chat only for a select group of your guests. Let's say VIPs, members of your loyalty program, and so on.

Automated answers

In the event that there is no agent available or it's after hours, the message that guests receive can be automated.

Avoid waiting times

In case you are not available, you can send an automated message to let your guests know that you will take care of their requests.

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What customers love about us

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With STAY, we are responding 70% faster to guest booking requests.

Arianna Calcaterra
The Ritz-Carlton Abama
star-hoteltechreport star-hoteltechreport star-hoteltechreport star-hoteltechreport star-hoteltechreport

This great tool helps us improve the fluency and effectiveness of our communication with our guests.

Alejandro Tugues
Las Terrazas de Abama Suites
star-hoteltechreport star-hoteltechreport star-hoteltechreport star-hoteltechreport star-hoteltechreport

This application is optimally adapted to hotels’ requirements. And above all, I would highlight their professional and efficient customer service. We have felt very much supported throughout the implementation process.

Antonio Moreno
Zafiro Hotels
star-hoteltechreport star-hoteltechreport star-hoteltechreport star-hoteltechreport star-hoteltechreport

Implementing STAY has allowed us to reduce our teams’ workload, and to digitize and streamline the relationship with our guests.

Roger Gallego
Vincci Hoteles
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The app is very easy to use. Making a reservation is very simple for guests. I think we will keep working with this app for a long time.

Hector Torres
Hotel Riu Palace Paradise Island
star-hoteltechreport star-hoteltechreport star-hoteltechreport star-hoteltechreport star-hoteltechreport

With STAY, it’s much easier to communicate with our guests, and the management of their requests is quicker. Our guests really appreciate that.

Ana Alonso
Hoteles Elba
star-hoteltechreport star-hoteltechreport star-hoteltechreport star-hoteltechreport star-hoteltechreport

A complete platform including all the tools and features a hotel may need. It’s undoubtedly helping us optimize many of our processes and offer a better service to our guests.

Divya Bhagvanji
Silken Saaj Hotels
star-hoteltechreport star-hoteltechreport star-hoteltechreport star-hoteltechreport star-hoteltechreport

With STAY, we are responding 70% faster to guest booking requests.

Arianna Calcaterra
The Ritz-Carlton Abama
star-hoteltechreport star-hoteltechreport star-hoteltechreport star-hoteltechreport star-hoteltechreport

This great tool helps us improve the fluency and effectiveness of our communication with our guests.

Alejandro Tugues
Las Terrazas de Abama Suites
star-hoteltechreport star-hoteltechreport star-hoteltechreport star-hoteltechreport star-hoteltechreport

This application is optimally adapted to hotels’ requirements. And above all, I would highlight their professional and efficient customer service. We have felt very much supported throughout the implementation process.

Antonio Moreno
Zafiro Hotels
star-hoteltechreport star-hoteltechreport star-hoteltechreport star-hoteltechreport star-hoteltechreport

Implementing STAY has allowed us to reduce our teams’ workload, and to digitize and streamline the relationship with our guests.

Roger Gallego
Vincci Hoteles
star-hoteltechreport star-hoteltechreport star-hoteltechreport star-hoteltechreport star-hoteltechreport

The app is very easy to use. Making a reservation is very simple for guests. I think we will keep working with this app for a long time.

Hector Torres
Hotel Riu Palace Paradise Island
star-hoteltechreport star-hoteltechreport star-hoteltechreport star-hoteltechreport star-hoteltechreport

With STAY, it’s much easier to communicate with our guests, and the management of their requests is quicker. Our guests really appreciate that.

Ana Alonso
Hoteles Elba
star-hoteltechreport star-hoteltechreport star-hoteltechreport star-hoteltechreport star-hoteltechreport

A complete platform including all the tools and features a hotel may need. It’s undoubtedly helping us optimize many of our processes and offer a better service to our guests.

Divya Bhagvanji
Silken Saaj Hotels

Make your hotel's guest experience awesome

Trusted by +1,000 hotels around the world

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