Don't settle for "good" when you can achieve "the best" by letting your guests respond to your questions via your hotel app quickly and conveniently.
Ask whatever you want at the right time during the stay
Decide when and how to display a survey to customers
Get your customers’ opinions in full detail by including comment fields
Customize your thank-you messages based on a survey’s score
Take action immediately over any negative experience
Streamline all of your survey responses in our inbox. Responding to a bad experience has never been more efficient. All in one place.
Locate responses using our effective filtering system
Track the real-time status of every requests
Send staff email notifications based on scores
Communicate with your guests about their feedback
Bring your guests closer to you. Use Instant Feedback to start a conversation with them so that you can provide the most suitable solution.
Get a global perspective of customers’ satisfaction
Analyze your hotel's reviews based on guests' feedback and examine the scores for each service to determine what is working and what is not.
Evaluate the overall performance of your hotel
Analyze the feedback you receive for each service you provide
Identify areas for improvement by digging into the scores
What customers love about us
With STAY, we are responding 70% faster to guest booking requests.
Arianna Calcaterra
The Ritz-Carlton Abama
This great tool helps us improve the fluency and effectiveness of our communication with our guests.
Alejandro Tugues
Las Terrazas de Abama Suites
This application is optimally adapted to hotels’ requirements. And above all, I would highlight their professional and efficient customer service. We have felt very much supported throughout the implementation process.
Antonio Moreno
Zafiro Hotels
Implementing STAY has allowed us to reduce our teams’ workload, and to digitize and streamline the relationship with our guests.
Roger Gallego
Vincci Hoteles
The app is very easy to use. Making a reservation is very simple for guests. I think we will keep working with this app for a long time.
Hector Torres
Hotel Riu Palace Paradise Island
With STAY, it’s much easier to communicate with our guests, and the management of their requests is quicker. Our guests really appreciate that.
Ana Alonso
Hoteles Elba
A complete platform including all the tools and features a hotel may need. It’s undoubtedly helping us optimize many of our processes and offer a better service to our guests.
Divya Bhagvanji
Silken Saaj Hotels
With STAY, we are responding 70% faster to guest booking requests.
Arianna Calcaterra
The Ritz-Carlton Abama
This great tool helps us improve the fluency and effectiveness of our communication with our guests.
Alejandro Tugues
Las Terrazas de Abama Suites
This application is optimally adapted to hotels’ requirements. And above all, I would highlight their professional and efficient customer service. We have felt very much supported throughout the implementation process.
Antonio Moreno
Zafiro Hotels
Implementing STAY has allowed us to reduce our teams’ workload, and to digitize and streamline the relationship with our guests.
Roger Gallego
Vincci Hoteles
The app is very easy to use. Making a reservation is very simple for guests. I think we will keep working with this app for a long time.
Hector Torres
Hotel Riu Palace Paradise Island
With STAY, it’s much easier to communicate with our guests, and the management of their requests is quicker. Our guests really appreciate that.
Ana Alonso
Hoteles Elba
A complete platform including all the tools and features a hotel may need. It’s undoubtedly helping us optimize many of our processes and offer a better service to our guests.
