Guest Experience Platform

The best Guest Experience
for your hotel

STAY is the Digital Guest Experience Platform that enhances how guests interact with your hotel during their stay,
improving their engagement and optimizing your staff operations.

Guest Experience Platform

Connect your hotel with your guests

Digitize your guests’ experience with an integral solution.

The best hotels and resorts are already using STAY
to digitize their guest experience

Adapt your hotel to today’s technologies

Our world is changing. STAY provides the solution to your customers’ new needs: a more digital experience, with real time information and quick and efficient responses from your staff. Your hotel’s transformation starts here.

Improve your guests’ satisfaction

Provide them with a complete and intuitive app will all they need to have an amazing stay.

Streamline your staff’s workflow

Centralize all your customer requests in a single system for a faster and more efficient response.

Increase your revenue

Tailor your services to your guests’ needs and preferences to offer them an incredible experience and boost your bottom line.

How does STAY work?

Improve your guests’ experience in just a few minutes

Step 1

Configure your contents

Add all the information about your services and facilities in the CMS and configure the booking systems you need.

Step 2

Customize your app

Customize your app’s look & feel with your logo and corporate colors to reinforce your brand. With just that your app will be ready to be used by your guests.

Step 3

Manage your requests

Reply to your guests’ requests and bookings, and analyze the data to learn which are your most demanded services and products.

How does STAY work?

Improve your guests’ experience in just a few minutes

Configure your contents

Add in the CMS all the information about your services and facilities and configure the reservation systems you need with total flexibility.

Customize your app

Customize your app’s look & feel with your logo and corporate colors to reinforce your brand. With just that your app will be ready to be used by your guests.

Manage your requests

Reply to your guests’ requests and bookings, and analyze the data to learn which are your most demanded services and products.

See the magic happen on your mobile or tablet

See the magic happen on your mobile or tablet.

Create the app for your hotel in minutes. No credit card.

Real-Time info. Your app will be ready for guest use in just minutes. Content updates and changes can be made instantaneously.
Customizable. The platform is very robust but also very flexible so you can adapt the app precisely to your hotel’s needs.
Easy to use. A very user friendly design and UX so guests and staff will be really comfortable using STAY.
Multilanguage. Lower the language barrier and let guests interact with your staff in their own language.

The most advanced system
to manage your guests’ needs

STAY is an all-in-one platform which includes all the necessary features to completely manage your guests’ stay.

Content Management

Create and update your information about your hotel’s services and facilities easily and in real time.

Guest App

Provide your guests with an up-to-date app to help them manage their stay faster and more easily.

Booking System

Increase your revenue with a robust and flexible booking system for your services and facilities.

Task Manager

Manage guest requests and automatize your operations and workflows.

Staff App

Let your staff respond to your guests’ requests anytime anywhere.

Concierge Chat

Direct communications channel with your guests to manage their stay more efficiently.

Surveys & Feedback

Measure your guests’ satisfaction to identify your strengths and areas for improvement.

Analytics & Data

Understand how your guests interact with your services and take data-based decisions in real time.

Content Management

Create and update your information about your hotel’s services and facilities easily and in real time.
More info

Guest App

Provide your guests with an up-to-date app to help them manage their stay faster and more easily.
More info

Booking System

Increase your revenue with a robust and flexible booking system for your services and facilities.
More info

Task Manager

Manage guest requests and automatize your operations and workflows.
More info

Staff App

Let your staff respond to your guests’ requests anytime anywhere.
More info

Concierge Chat

Direct communications channel with your guests to manage their stay more efficiently.
More info

Surveys & Feedback

Measure your guests’ satisfaction to identify your strengths and areas for improvement.
More info

Analytics & Data

Understand how your guests interact with your services and take data-based decisions in real time.
More info

Integrations

Connect STAY
to the tools you already use

If you are already using other software and systems for your hotel’s daily operations, that’s no problem. STAY can integrate with them to offer you even more features.

PMS

Integrating STAY with your PMS adds additional security to your app and allows you to provide each guest with a custom access url.

Task Manager

Manage requests made by guests using the app in your current Task Manager system.

Mobile Room Key

If you already have a Mobile Key provider STAY can integrate with it so guests will be able to open their rooms with the app.

Surveys

Combine STAY with your current surveys tool to get even more detailed info and insights.

PMS

Integrating STAY with your PMS adds additional security to your app and allows you to provide each guest with a custom access URL.

Task Manager

Manage requests made by guests using the app in your current Task Manager system.

Mobile Room Key

If you already have a Mobile Key provider STAY can integrate with it so guests will be able to open their rooms with the app.

Surveys

Combine STAY with your current surveys tool to get even more detailed info and insights.

Having all the hotel information in one place and in real time helps our guests make the most of their vacations.

Annete KoelemeijManager of Meliá Puerto Vallarta

With STAY we have a complete tool to digitize the experience of our guests during their stay without having to invest in internal developments.

Victor Oliver RullanDigital Channels Director of Meliá Hotels International

With STAY our clients make their Room Service orders to their liking. They value it very positively because it is easier and more comfortable for them.

Estelle VassalloDeputy Hotel Director of NH Collection Gran Hotel Calderón

STAY offers our clients a more modern and dynamic hotel image, with information that is always updated in real time.

Ramón RiusDirector NH Sants Barcelona

After the COVID-19 crisis, we needed to offer all our services efficiently, as always, but reducing personal contact. And here STAY has been key.

Ignacio LendinesGeneral Manager at NH Madrid Nacional

Connect with your guests. Get started for free.

Create the app for your hotel in minutes. No credit card.