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The Guest Experience OS built for hotel chains

Guests access and interact with all your hotel services in a branded, frictionless app designed to increase revenue across your portfolio.

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For your guests
For your staff
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Trusted by top hotel groups around the world

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See customer stories

All your services, just a tap away

Bookings
Bookings
 Ordering
F&B Ordering
 Requests
Requests

Restaurants

Your guests can easily book a table at their preferred restaurant using their phones.

Spa & wellness

Guests can book and manage spa treatments with ease.

Tours & activities

Make it simple for guests to book guided tours, day trips, or yoga lessons.

Cabanas  

Make it effortless for guests to reserve their perfect spot, package, and add-ons.

Digital Menus

Interactive and easily accessible menus for your restaurants.

Customized orders

Guests can add specific details to their requests if needed.

Room Service

Guests can order food and drinks using their phones from the comfort of their rooms.

QR Ordering

Allow your customers to order food and drinks from a sun lounger at the pool or a Balinese bed on the beach.

Amenities

Guests can request extra room amenities anytime, from a toothbrush to a pillow or a hairdryer.

Issues

In the event of a malfunctioning facility within the room, guests can report it through the app.

Housekeeping

Extra cleaning or change of linen can be easily requested from the app.

Concierge Chat

Provide a more personalized service by adding a new communication channel.

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Streamline your staff operations

Bring efficiency to your restaurants

Optimize your dining facilities and have full control over the bookings and ordering.

More about Restaurants System

Keep requests under control

Receive your guests' requests immediately and manage them more efficiently.

More about Task Manager

Update your services in real time

Load and update information about everything in your hotel in real time.

More about Hotel Directory

Staff Hotel Operations

Get immediate feedback when it matters most

Transform a bad experience into a great one by getting real-time quantitative and qualitative feedback about each of your services.

More about Instant Feedback
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Improve your results with data-driven decisions

Track what's happening in your hotel in real time, so you'll make better decisions, provide better services, and obtain better results.

More about Analytics & Insights
Stats of your hotel

Deliver a guest experience that feels truly yours

Forget generic apps. Give your guests a fully branded experience that reflects your hotel’s identity and adapts to their preferences.

Branded look & feel

Your app matches your hotel’s visual identity — from colors and fonts to logos and imagery.

Showcase top services

Highlight your most important offerings with clean, elegant pages designed to convert.

Personalized for every guest

Display relevant content and offers based on each guest’s profile and preferences.

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Seamless integration with your management systems

If you are already using other systems for your hotel’s daily operations, that’s okay. STAY can integrate with them to offer you even more features.

See all Integrations
Antfor Review Pro Assa Abloy H Mobile hotelkit Oracle Salto Mews Eisi Hotel hotelinking

Make the most of your Guest’s Experience

We're revolutionizing hotels!
Setup

Set up your app within minutes

Get a fully-functional app in just a few minutes. No coding or development is required.

Customise

Branded look & feel

Your hotel's brand identity, logo, and colors are what guests see while using our technology. STAY isn't visible to them.

Easy

Easy to use for everyone

Our design is intuitive to provide a user-friendly experience to your staff and guests. They will quickly get familiar with it.

Language

Multilingual

Having all the hotel info available in their language, your guests won't find any barriers when interacting with your staff.

Responsive

Web App, Native App or Embedded App

You decide how your guests access the app: by scanning QR Codes, downloading iOS or Android apps, or even through your corporate app.

Support

Expert Support

Our Customer Success team will provide constant guidance and support to help you achieve your hotel goals.

What our customers say

Nh Hotel x2

"Thanks to STAY we are more efficient while maintaining a high-quality service for our guests; it’s something key for them. And for us too."

Ignacio Lendines x2

Ignacio Lendines

General Manager at NH Madrid Nacional
Riu

"STAY helps us answer guests’ requests more efficiently, which in turn allows us to focus more on upselling. The tool also provides data for each hotel and for the whole chain, which is really relevant when making decisions about our operations and processes."

Georg Strauch x2

George Strauch

Corporate Front Office Manager at RIU
HYATT

"This guest experience system pays for itself. We've seen a significant increase in revenue since we implemented it: 90% of our guests regularly use it."

Yudy Mora x2

Yudy Mora

Product Owner Manager at Hyatt Inclusive Collection
Barcelo-Hotel-review

"With STAY, we can make real-time decisions. We can create tailor-made promotions and we are able to deliver food to our guests in a more convenient and faster way."

Álvaro Montalvo x2

Álvaro Montalvo

Ancillaries & Innovation Project Manager at Barceló Hoteles
Hard Rock x2

"STAY has helped us with pretty much everything. There are no lines at our front desk, the room service department has no calls waiting anymore, and guests can request anything from anywhere."

Almudena Mosteiro Muñoz x2

Almudena Mosteiro Muñoz

Assistant Manager at Hard Rock Hotel Ibiza

Make your hotel's guest experience awesome

Trusted by +1,300 hotels around the world

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