This month, we’re introducing new improvements across restaurant service, room service, guest feedback, and activity planning.
These updates give hotel teams more control during operations and make daily workflows more efficient.
Running a hotel restaurant means managing constant changes in real time.
Guests arrive late. Pax changes. Walk-ins appear during peak hours. VIP tables need to be accommodated. And throughout all of this, teams still need a clear view of occupancy and availability.
Until now, many of these adjustments had to be handled manually or through multiple steps, creating friction during service.
With this update, managing them is now simpler and more direct, even during live service.
Restaurant operations don’t stop once a shift begins. Now, your team can handle everything inside the system:
During service, decisions need to be immediate. Restaurants PRO now provides a clear, unified view of everything happening:
No-shows lead to empty tables and lost revenue, especially during high-demand shifts.
With this update, restaurants can now send automatic reminders before each reservation:
These improvements allow restaurant teams to handle changes as they happen, maintain accurate capacity, and make faster decisions during service. The result is smoother operations, better guest experience, and higher occupancy.
How to manage restaurant bookings with the PRO booking system
Room Service pricing often needs to adapt to operational reality, whether it’s late-night service, peak hours, or specific days.
Until now, applying these charges required manual adjustments.
With this update, hotels can now apply automatic supplements to Room Service orders directly from your service timetable.
Room Service pricing now adapts to real demand without adding operational complexity. Hotels can protect margins, standardize pricing rules across shifts, and eliminate manual work during busy periods.
Not every question is relevant to every guest. Forcing answers leads to inaccurate data just to complete the survey.
With this update, hotels can now decide which questions are required and which are optional. Guests can skip questions that are not relevant to their experience, improving both the experience and the quality of the data.
Better survey design leads to better decisions. By removing forced answers, you reduce noise in your data and get a more accurate view of guest experience, while also improving completion rates.
Managing events and schedules shouldn't slow teams down.
We’ve redesigned key parts of the experience to make daily planning faster and more intuitive
The Activity List is now easier to navigate and manage. Teams can search activities by name, filter by type, reorder them with drag & drop, and duplicate existing ones to save time. Navigation has been improved, and activity locations are now visible directly in the list.
The calendar view has been redesigned to make planning more intuitive. Creating activities is now more accessible, and key information like location is visible both in the calendar and during activity creation, helping teams manage schedules more efficiently.
These improvements reduce friction in day-to-day operations, making it easier for teams to manage activities, stay organized, and work faster, especially in hotels with a high volume of events.
This month's updates span restaurant service, room service operations, guest feedback collection, and activity planning. Each improvement addresses a specific operational challenge that hotel teams face daily.
The result is a platform that adapts to how hotels actually work.
Ready to see these updates in action?