The hotel industry constantly faces significant challenges. Lately, staff shortages, especially among waitstaff, have complicated the task of maintaining a high guest experience. We introduce Ordering PRO, STAY's solution that enables hotels to activate unattended areas as points of sale while also reducing wait times for food and beverage orders.
In this blog post, we will explore how Ordering PRO empowers hotels to maximize the potential of their properties and deliver an exceptional service digitally, conveniently, and effortlessly – all from your guests' mobile devices.
A system that, through QR codes or NFC holders, allows guests (or visitors) to order, pay, customize their orders, and receive them within seconds via their smartphones. Their requests are sent directly to the hotel's kitchen or bar.
👉 Here is a video with all the information about this new feature. Hit the play!
Let's get into the details and benefits!
Increasing Revenue
One of the key benefits of implementing Ordering PRO is the opportunity to boost sales by turning underutilized spaces into revenue-generating food and beverage hubs.
By seamlessly integrating the Ordering PRO system into lobbies and terraces, and through QR codes and NFC holders, guests can place orders while minimizing wait times. This transformation enhances the guest experience while increasing revenue for the hotel or resort 😉.
An Incredibly Simple Process
With Ordering PRO, guests and visitors can place their orders quickly and easily. They simply need to scan the QR code or tap the NFC support with their smartphones. With just a few taps on their screens, they can select and customize their orders, all without the need for waitstaff. They can then make the payment. The order is instantly sent to the kitchen or bar and arrives at their table within minutes.
Reducing Wait Times
Service speed is crucial for an outstanding guest experience. Ordering PRO seamlessly connects guest requests with the kitchen or bar, enabling lightning-fast service. Integration with various Point of Sale (POS) systems ensures orders are processed rapidly and accurately, reaching the kitchen and bar instantly.
Staff members only need to deliver the orders, which is especially beneficial during staff shortages, benefiting both guests and the hotel. It allows the hotel to serve more people and increase sales within a shorter timeframe.
Convenient Payments
In the digital era, contactless payment options are highly valued by guests for their convenience. Ordering PRO allows guests to securely settle their bills without the need for waitstaff assistance, in just a couple of steps via their smartphones.
Why offer outdated payment methods when your guests and clients are used to modern and digital processes in their daily lives? 💡
Fully Integrated
Ordering PRO seamlessly integrates with existing Point of Sale (POS) and payment systems at the hotel. This integration streamlines operations and ensures a smooth experience for both staff and guests. By centralizing order management and payment processing, hotels can enhance efficiency, reduce errors, and optimize their overall operations.
In the competitive hotel industry, staying ahead of the curve is crucial for success. By implementing Ordering PRO, hotels can transform underutilized spaces into thriving food and beverage areas, delivering exceptional service and creating vibrant destinations within their properties.
⚡ Harness the power of Ordering PRO, activate new points of sale in your hotel and resort to boost your revenue, and during staff shortages, reduce wait times for an outstanding guest experience.
