How does the integration work?
The integration between STAY and Hub OS connects the guest-facing app with the hotel’s operational system.
When a guest submits a request through the STAY app, such as a housekeeping request or maintenance issue, it is automatically created as a task in Hub OS and routed to the right team. Staff manage requests directly in Hub OS, while STAY keeps the guest updated in real time with status changes.
No missed requests. No manual transfers. Just smooth coordination from app to operations.
Integration advantages
- Centralized request management. All guest requests from the app are tracked and resolved in Hub OS, eliminating fragmentation and manual duplication.
- Real-time visibility for guests and staff. Status updates and comments sync across both systems, so guests stay informed and teams stay aligned.
- No change to your workflows. Hotel teams continue using Hub OS as always, with no need to learn or manage a new tool.
