Staff App

STAY’s Staff App allows your staff to manage guest requests anytime from their smartphones.

Your guests’ requests always at hand

Your staff won’t waste any more time with phone calls or trips to the reception desk. Stay’s Staff App lets them keep track of all requests made by guests and manage them in an easy and efficient way wherever they are.

Reply instantly to guests’ petitions and requests from a smartphone

Response times will decrease and your guests’ satisfaction will increase because your staff will be able to inform them in real time about the status of their requests.

Chat with guests

STAY’s Staff app allows your staff to chat with guests in real time in case they need more information or details about their request.

Keep track of all requests

Make sure no request goes unattended and that each petition is correctly solved by your staff. STAY’s Staff app lets you keep track of the status of every guest request.

Review client feedback

See your guests’ feedback in real time to quickly identify unhappy customers and find out what you can do for them.

The perfect tool
to manage tasks

For iOS and Android

STAY’s Staff App is available for the two most popular OS.

Filter requests

Filter requests by type of service to keep tighter control on your operations and have your staff follow more specialized workflows.

Guest activity history

Access each guest’s activity history and find out what their stay at your hotel is being like at any moment.

Having all the hotel information in one place and in real time helps our guests make the most of their vacations.

Annete KoelemeijManager of Meliá Puerto Vallarta

With STAY we have a complete tool to digitize the experience of our guests during their stay without having to invest in internal developments.

Victor Oliver RullanDigital Channels Director of Meliá Hotels International

With STAY our clients make their Room Service orders to their liking. They value it very positively because it is easier and more comfortable for them.

Estelle VassalloDeputy Hotel Director of NH Collection Gran Hotel Calderón

STAY offers our clients a more modern and dynamic hotel image, with information that is always updated in real time.

Ramón RiusDirector NH Sants Barcelona

After the crisis of COVID-19, we need to receive all the services we need, as siempre, but veteran of the personal contact. And here STAY has been key.

Ignacio LendinesGeneral Manager at NH Madrid Nacional

Setup your hotel in 5 minutes

Improve your Guest Experience in real-time with STAY.
No credit card.